Delivery Issues and Refund Policy

Upon receiving your order, please contact us immediately if you encounter:

Damaged or incomplete packaging

Missing or incorrect items

Products not fit for consumption

Money-Back Guarantee

If any of the above occurs, we will refund or compensate you accordingly.

Returns and Quality Issues

For wrong items, please return them to us, and we will find a solution. For quality issues, send photos or videos and your order number within 12 hours to request a refund.

Refund for Faulty or Misdescribed Products

If the product is faulty or misdescribed, we will refund the full price, including delivery and return costs.

Return Costs

You are responsible for return shipping costs unless the product is faulty or misdescribed. You must also take reasonable care of the products while they are in your possession.

Refund Method

Refunds will be made using the same payment method and account as your original order.